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Personal Lines Customer Service Rep - FLORIDA

Gulfport, FL 33707

Employment Type: Direct Hire (DH) Job Number: 7981

Job Description

Personal Lines Insurance CSR needed for an Insurance Agency located in Gulfport, FL.  Immediate opening with opportunity for career growth! 
  • STATUS: Direct Hire
  • WORKPLACE: Onsite Monday-Friday (Gulfport, FL), unless weather dictates work-from-home necessity
  • HOURS: 8:00am–5:00pm Monday-Friday 
  • PAY: $50k - $55k, depending on experience
  • BENEFITS: This agency offers a solid benefits package, including 401K
The Customer Service Representative will work with a team of 5, assist in managing a $3 million book of business, and provide support to Office Manager.

JOB DUTIES include, but are not limited to:
  • First point of contact for incoming calls, providing excellent customer service at all times
  • Quoting new business coverage, help develop new accounts
  • Forwarding submission packages to appropriate carrier
  • Taking claim information, answer questions
  • Assist in servicing existing accounts, including renewal process and cross-selling
  • Provide administrative assistance to Office Manager and team as needed

QUALIFICATIONS include, but are not limited to:
  • Minimum 1 year recent experience in Personal Lines with an Independent Agency, including Homeowner, Flood, Auto, Motorcycle, RV, Marine lines. 
  • Must hold an active FL 2044 or 220 Property/Casualty license. Active FL 440 Personal lines license is acceptable, if willing to obtain 2044 in reasonable amount of time. 
  • Hawksoft experience preferred, but not mandatory. EZ Lynx and/or QuoteRush a plus.
  • Proficient with Microsoft Excel, Word, and Outlook.
  • Spanish-bilingual fluency a plus, but not required.
  • Attention to detail and accuracy, and ability to multi-task and meet deadlines is a must.
  • Strong verbal & written communication, along with personable, attentive customer service ability. 
  • Verifiable references from recent employment.
  • High School diploma, or equivalency of.
  • Must be able to pass Background Check requirements.
  • Legal residents of Florida only, Visa sponsorship not available. W2 only.

Job Requirements

Hawksoft

Meet Your Recruiter

Amanda Andrade
Senior Account Manager

Having been with A-Star Staffing since its start in 1999, Amanda has enjoyed servicing both small, family-owned businesses as well as large, corporate entities.  She believes in building strong relationships with both clients and candidates alike, striving to ensure each placement is a success for all parties involved.  Matching talent with opportunity, as well as knowing her clients are happy, has been a fulfilling and rewarding career.  Outside of work, she enjoys spending time with her husband and in her volunteer work.

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About Gulfport, FL

Ready to embark on a new career journey in the vibrant Gulfport, Florida area? Experience the endless possibilities and growth opportunities waiting for you in this charming coastal town. Discover a blend of art galleries, delicious cuisine, and picturesque parks all within reach. Immerse yourself in the thriving cultural scene, from performances at the historic Gulfport Casino Ballroom to local art showcases at the Catherine Hickman Theater. With its close proximity to renowned beaches and outdoor recreation spots like Clam Bayou Nature Preserve, Gulfport offers the perfect balance of work and play. Explore our job listings today and unlock a world of career possibilities in this enchanting Gulf Coast community!