619.574.7600

SEARCH JOBS

Operations Specialist I

San Diego, CA 92123

Employment Type: Temp to Hire (TTH) Job Category: Customer Service Job Number: 7549

Job Description


Operations Specialist (Customer Service Associate) needed for Insurance agency.  Hybrid option available.

Join an established agency that offers a solid career path and industry-specific training!  Hybrid work schedule available after probationary period completed.

HOURS:  Full-time, Monday-Friday 9:30am-6:00pm
DURATION:  Temp-to-Hire (intent of Full-time hire after 3 month probationary period)
WORKPLACE:  Onsite initially, with Hybrid option after Full-time hire (4 days remote/1 day onsite)
PAY:  $21.00-$23.00 per hour, DOE
BENEFITS:  PPO medical, dental & vision insurance, 401K plan, PTO, and paid holidays

SUMMARY OF JOB DUTIES: 
  • Provide outstanding customer service for internal & external customers; approximately 7 hours per day on phone
  • Process payments and resolve billing discrepancies
  • Resolve customer complaints via phone and email
  • Process submittals and endorsements (training provided)

REQUIREMENTS include, but not limited to: 
  • Minimum 2 years customer service/office experience (call center preferred)
  • Must possess effective communication and listening skills such that complicated information can be communicated in a straight-forward manner that the listener can understand, as well as paraphrasing and questioning to gain a complete understanding of concerns and goals
  • Must be detail oriented, able to meet accuracy and task standards
  • Strong proficiency with MSWord, Excel and Outlook, plus database familiarity (Access and/or other database programs)
  • Must be team-oriented, willing to take direction and have a pro-active, helpful attitude
  • High School diploma (or equivalent) required
  • Must be able to pass Background Check & Drug screen requirements
  • Must have verifiable references from recent work history
  • Previous Insurance experience a plus, but not required
  • Ability to sit in stationary position for extended periods of time, as well as proficiency with office equipment and internet based phone systems
  • Legal residents of California only. Visa sponsorship not available. W2 only.

 

Meet Your Recruiter

Amanda Andrade
Senior Account Manager

Having been with A-Star Staffing since its start in 1999, Amanda has enjoyed servicing both small, family-owned businesses as well as large, corporate entities.  She believes in building strong relationships with both clients and candidates alike, striving to ensure each placement is a success for all parties involved.  Matching talent with opportunity, as well as knowing her clients are happy, has been a fulfilling and rewarding career.  Outside of work, she enjoys spending time with her husband and in her volunteer work.

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About San Diego, CA

Ready to embark on an exciting career journey in sunny Southern California? Explore our job opportunities in the thriving city of San Diego! Known for its stunning beaches, perfect weather, and vibrant culture, San Diego offers a unique combination of career growth and quality of life. With renowned attractions like Balboa Park, the San Diego Zoo, and the USS Midway Museum, along with a diverse culinary scene and a plethora of art galleries and theaters like the La Jolla Playhouse, there's always something new to experience. Whether you're a sports enthusiast looking to cheer for the Padres at Petco Park or seeking outdoor adventures at Torrey Pines State Natural Reserve, San Diego has something for everyone. Begin your job search today and discover why this picturesque city is the perfect place to elevate your career!
Search Jobs
Clients
About
Contact Us

Cookies are important to the proper functioning of a site. To improve your experience, we use cookies to remember log-in details and provide secure log-in, and to collect statistics to optimize site functionality.
Privacy Policy