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Office Manager (Financial Services/Insurance)

Financial Services

Direct Hire (DH)
Direct Hire (DH)
Job ID: 7812

Job Description

Office Manager needed for a Financial Services firm located in the Mira Mesa/Sorrento Valley area.  Previous life insurance and/or financial services industry experience is a must.  
 
  • HOURS: Full Time; Monday - Friday 8:00am - 5:00pm
    • OR Part Time hours available; Monday–Friday 10am-2pm
  • DURATION: Direct Hire
  • WORKPLACE: This is an in-office position in Mira Mesa/Sorrento Valley
  • PAY:  $30.00/hour - $40.00/hour, depending on experience
  • BENEFITS: This client offers a full comprehensive benefits package to include Medical, Dental, 401k and profit sharing.

Job Duties will include, but are not limited to:
Will oversee the daily workflow of sales operations, support the productivity of Wealth Advisors and Assistants, and ensure a seamless experience for clients and prospects. 

Client Management & Sales Support
  • Serve as the primary point of contact for routine client inquiries and manage follow-up actions.
  • Lead the scheduling, preparation, and documentation for client and prospect meetings.
  • Maintain accurate client records within CRM systems (e.g., Salesforce, Redtail, Wealthbox).
  • Coordinate and support the implementation of financial plans, including account opening, transfers, and updates.
  • Assist with investment research, plan preparation, and asset allocation reviews.
  • Deliver exceptional service during client onboarding and portfolio review processes.
Team & Process Management
  • Manage operational workflows to support the advisory team (5 – 7 employees), ensuring timely execution of client service requests.
  • Train and supervise junior team members and coordinate with internal departments to streamline processes.
  • Maintain up-to-date knowledge of industry products and regulatory changes by engaging with fund companies and investment partners.
  • Take initiative in resolving escalated client service issues and ensuring client satisfaction.
  • Provide weekly reports to the Senior Advisor summarizing:
  • New business opportunities and pipeline status
  • Client review progress and follow-ups
  • Asset management insights or updates
  • Internal employee activity tracker and productivity overview

Requirements include, but are not limited to:
  • Good job stability (meaning 2-3 years working at current and/or past jobs)
  • Must have recent experience, 3 years minimum, within Life and/or Financial services field in sales operations, financial services, or client support role
  • Engage in professional development with a defined career path toward becoming a fully licensed Financial Advisor (Series 7, 65, Insurance License, CFP)
  • Working knowledge of financial planning, investment strategies, tax considerations, and estate planning principles
  • Must have intermediate to advanced MS Office skills and CRM systems
  • Must be detailed, pro-active, organized and enjoy working in a team environment!
  • Proven experience in office management or team leadership roles
  • Bachelor's degree preferred; minimum High school diploma or equivalency of
  • Must be able to pass Background Check requirements
  • Legal residents of California only. Visa Sponsorship not available. W2 only

Meet Your Recruiter

Amanda Andrade
Amanda Andrade
Amanda Andrade

Senior Account Manager

Having been with A-Star Staffing since its start in 1999, Amanda has enjoyed servicing both small, family-owned businesses as well as large, corporate entities.  She believes in building strong relationships with both clients and candidates alike, striving to ensure each placement is a success for all parties involved.  Matching talent with opportunity, as well as knowing her clients are happy, has been a fulfilling and rewarding career.  Outside of work, she enjoys spending time with her husband and in her volunteer work.

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